Frequently Asked Questions
Everything you need to know about your WestenGW shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our specific garment dimensions for the best fit.
Are your materials sustainably sourced?
At WestenGW, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% by 2026.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.